If you’re experiencing connection problems after updating to iOS 26 or newer, this may be related to a new privacy setting introduced by Apple.
Recommended iOS Version
We recommend updating to iOS 26 or later, as we can only support the latest version of iOS for best compatibility and performance.
Fixing the Connection Issue
To restore your device connection:
Open the Settings app on your iPad.
Navigate to Privacy & Security.
Scroll down and tap Wired Accessories.
Change the setting to Always Allow.
This adjustment ensures your iPad can communicate properly with connected accessories like your Cerise or lighting network.
